Speakers

Job Title: Director of Support Services and Engagement

Company: Monash University

Matt Carmichael is an experienced, trained, and qualified IT professional. Matt’s mission is to lead by example and ensure people are empowered to do their best. Listening, mentoring, and leading are strong suits. Matt has a proven track record of delivering results, recognizing and developing the right person for the right job, and developing and leading teams to success.

Matt has a proven track record as a positive relationship builder and problem solver with excellent conflict resolution skills.

Specialties include: Leading, developing, and managing; Communication; Service Delivery; Delivery of high quality improvement strategies; Adapting quickly to change, mentoring, coaching and enhancing customer experience.